Barcelona HeadquartersHello!
We are Volotea, the airline of the small and mid-sized cities in Europe.Since our inception in 2012, we have been amongst the fastest-growing low-cost airlines in Europe.
We are enthusiastic enablers of direct travel for Europeans who don't live in big hubs.
We aim to connect the people in these cities with their passion for travel, in an enjoyable and increasingly sustainable way.We are hiring anOCC Duty Managerwho has experience in interacting with different cultural environments and can work in a challenging high-growth atmosphere.What you will do: Supervision and monitoring of Flight Operations Main decision maker on the day of the operation, coordinating the full Operations Control Center team including Operations, Dispatch, Ground Operations, Crew Control and Maintenance to ensure a safe, efficient, and punctual execution of the commercial flight program.
Management of unplanned flight program deviations such as technical problems, weather disruptions and delays coordinating the OCC team to minimize impact on customers and punctuality.
In case of a Safety or Security related events, initiate notifications to the appropriate company levels and if required, launch the Emergency Response Plan.
Flight monitoring and fleet control in response to maintenance requests.
Support the Flight Dispatcher on duty in the analysis of the operational environment of all flights through NOTAM's, Aeronautical publications and weather reports and the preparation of the Operational Flight Plan according to the applicable regulations, company policies and weather conditions.
Ensure identified risks are communicated and mitigated according to company procedures.
Sharing the flight schedule and rotation plan and any changes to it to all stakeholders.
Arranging last minute flight permits and airport slots in case of operational changes.
Collecting recommendations on improving processes, systems and practices in OCC.
What you will need: Minimum 2 years of experience in an operations related role, preferably in aviation/flight dispatch/airline/airport operations environment.
Experience in a real time management/supervisory/decision making position is highly valuable.
Familiarity with aircraft performance, international and EASA AIR-OPS regulations, operations manual (OM), flight entry requirement, flight planning and dispatch procedures and the European Air Traffic Control System.
Proactive personality with strong organizing skills, team-oriented, flexible and able to provide solid and optimized results under time pressure.
Good IT skills.
Experience in use of dispatch related software – flight planning systems, SITA/AFTN communications, schedule/ops control systems and MS Office Suite are highly valuable.
Ability to understand weather and NOTAM information as well as airport/airspace NAV charts.
Willingness to work in rotating shifts (24/7).
Able to work diligently, independently and reliably.
Excellent communication skills in Spanish and English.
Italian or French are a plus.
A natural problem solver, able to analyse complex situations to determine the associated impact of a risk assessment evaluation.
Ability to make real time decisions under pressure while keeping attention to detail with safety as top priority.
Good leadership and teamwork skills.
What do we offer: CULTURE: a thriving, positive, collaborative environment where your voice matters.
IMPACT: a fast-growing company where you tackle every challenge and make things happen.DIVERSITY: multi-cultural team with a mix of different nationalities and backgrounds.
WORK-LIFE BALANCE: flexible vacation days, unpaid leave options and birthdays off.
CITY CENTER: headquarters located in the lively city center of Barcelona, well connected with public transport, and close to restaurants, services, and shops for your convenience.
CAREER DEVELOPMENT: soft-skills training courses, office tools and languages classes to boost your potential.? HEALTH ENERGY: discounted gym membership options, plus free fresh fruit and coffee in the office.TRAVEL WORLDWIDE: exclusive agreements with over 100 airlines to travel worldwide, paying only taxes for you and your family.FLEXIBLE BENEFIT PLAN: a variety of options to customize your benefits to fit your lifestyle and lower your taxable income.Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates.
Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.
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