.Mission: Manages a customer project/service technical team that covers a country or cluster (or a region if single-division or back-office scope). Accountable for technical quality & delivery, technical risks mitigation, competency plans, safety, and cybersecurity.Develop collaboration between all solutions stakeholders (in segments/BUs/GCP&SO organizations). Deploy transformation initiatives for more software, more services, and more sustainability & Customer Project technical governance in his/her perimeter.Ensure consistency of delivery capacities & competitiveness in terms of resources & expertise vs. business trends and BU strategy (launch of new solutions, replacement of old ones).Key Responsibilities and Activities Manage hierarchically multi-cultural Engineering Team(s) (mainly DAT3/4/5 and DPT3/4/5 and DQT4), supporting Customer Projects or Services Business in Tender and Execution phases toward successful delivery.Monitor, control, drive and report the technical solutions' performance, level of risks and mitigation measures, quality, and customer satisfaction.Manage solution business risks and opportunities to ensure accurate technical risk coverage (including people safety & skills and cybersecurity), as well as mitigation through opportunities.Ensure the highest level of customer satisfaction & Quality mindset, and full sharing of customer experience culture within Customer Project or Services teams.Make sure that codes of Ethics & Compliance of Schneider Electric are fully respected in his/her perimeter.Deploy the Transformation initiatives with a lean and agile mindset: new technical operating model, digital transformation, ecostruxure, capex to opex.Develop collaboration between all solutions stakeholders within the cluster (Sales, Services, Tender, Execution, Management) & regional application center.Build & Lead the Best Teams (recruitment, onboarding, career development, upskilling, technical career path), prepare the Pipeline of the future by scouting diverse (gender/generation/cultural/digital) pool of critical Talents according to market & business needs.Requirements Education: A level +5 years (Master of engineering school, Master of Science, Master of Research or PhD).Language Requirements: English and Spanish are mandatory; another language is a plus.Experience:5 years Technical Leadership experience (international exposure), preferably in Projects or Services Business.Solid Business Acumen (P&L, cash management, commercial and financial control, Risk and opportunity management) and strong result orientation.Skills Requirements:Solid knowledge of customer project or services business in terms of value chain, trends (market, technology, organization) and key success factors.Strong team builder/team developer of multi-cultural teams in complex environments, ability to put in place a collaborative climate to leverage diversity
