.Field Reimbursement Manager Immunology - Rheumatology - Washington DC/Richmond – Johnson & Johnson HCS, Inc.Johnson & Johnson Innovative Medicine's Patient Engagement and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager, a field-based position. PECS is committed to setting the standard on Patient Experience (Px), building personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.The Field Reimbursement Manager (FRM) is responsible for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs) and their office staff regarding patient access to J&J Immunology therapies. This role involves investing time (up to 50%) on-site with HCPs, assessing their education needs and facilitating collaboration with various stakeholders.Primary Responsibilities: Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations.Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team.Act with urgency to address critical access and affordability issues for patients.Partner with managed care colleagues to understand current policies and potential future changes.Conduct field-based reimbursement and access support, education, and creative problem-solving aligned to FRM Rules of Engagement.Build strong, trust-based relationships with customers in all assigned Immunology accounts.Manage territory logistics, routing, and account business planning.Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements.Grow knowledge of hub and specialty distribution channels to improve practice and patient support needs.Collaborate with internal J&J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS.Execute business in accordance with the highest ethical, legal, and compliance standards.Qualifications: REQUIREDBachelor's degree (preferably in healthcare or business/public administration). An advanced business degree (MBA) or public health (MPH) is preferred.Minimum of 5 years of relevant professional experience.Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships.Demonstrated expertise with both pharmacy and medical/buy & bill benefits, coding, and billing.Reimbursement or relevant managed care experience.Ability to establish relationships, collaborate, and influence across a matrix organization.Problem-solving ability to navigate challenging access scenarios.Superior communication skills (written and verbal) and efficient follow-through.Experience in working with patient support HUB services
