Ofertas de empleo Customer Representative (English) - On-site MS01 Salario: 18400€ - 19600€ por año
Publicada: 27.11.2024.
Actual hasta: 13.12.2024
Customer Representative (English) - On-site MS01, Barcelona Experience the power of a game-changing career.
Want to be part of an innovative and growing team?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.
As a Customer Representative in Barcelona (On Site), you will be part of our team of game-changers in the fashion industry.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role: Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands. Take incoming calls from boutiques and shops and resolve demands. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications: We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Are proficient or bilingual in English plus an advanced level of Spanish. Have good disposition to work in a customer service environment. Have customer care skills - ability to listen to and understand the customers' need. Can take ownership of, and progress calls to resolution or escalate calls to resolution. It would be a plus if you have: Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/internet configuration. Don't meet every requirement? No worries.
We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
If you feel you don't check every box, we still encourage you to apply.
What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
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