The Wise Seeker is the leading HR technology company in unbiased talent evaluation. With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Customer Care team in one of the most popular destinations in the world – Greece, Athens!
Job DescriptionAs a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone. Be creative, friendly, and solution-oriented with customers and colleagues. Understand the need to meet expectations, rise above them, and go that extra mile for customers. Show a flexible approach to working in a changing and fast-growing environment. Work with some of the world's most respected brands.
RequirementsBeing fluent (C2 level) in the German languageGood knowledge of English (B1-B2 level) requiredComputer skills (basic skills mandatory, advanced skills like coding preferential)Good analytic skills and logical thinkingExcellent communication skills: verbal, written, listening skillsProactive and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platformAbility to multitask and work under pressureEU citizenship or work permit for GreeceWhat you are offeredComplete relocation package that includes: flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, assistance finding an own apartment + real estate fee covered by the client.Fixed monthly salary + bonusA contract focused on a long-term relationshipFree Greek language lessonsPrivate Health CoverageProfessional growth development opportunitiesSpecial HR team organizing events, sports tournaments, parties, tripsFree support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc.All employees have special benefits and discounts for services and products in Greece#LI-YM1
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