Yuki is one of the leading innovators in the domain of accounting and financial administration. We are rapidly growing and, as a product-driven organisation, it makes us proud that our SaaS solution is used by nearly 75,000 entrepreneurs and more than 1,100 accountancy firms across The Netherlands, Belgium, and Spain. At Yuki, 200 employees, of which 65+ are in product and development, give their best to allow entrepreneurs and accountants to work smarter. We do so by providing them the most easy-to-use, self-learning, community-driven, and highly automated accounting software.
What you will be doingAs a Functional Analyst, your role encompasses several key responsibilities:
Collaborate with developers to efficiently and accurately develop new functionalities by understanding and mapping the needs and expectations of users, such as entrepreneurs and accountants.Participate in organising workshops with stakeholders and users, documenting and refining functional requirements in alignment with business analysis.Monitor developments and conduct functional tests based on user stories and test scenarios.Assist software partners with integration questions (SOAP and REST), providing information about which web services they can use and debugging possible issues.Your key tasksProvide daily support to developers by addressing business domain-related queries pertaining to features or bugs they are working on.Facilitate meetings with stakeholders to delve deeper into features, assess the viability of ideas proposed by Product Owners, and validate their effectiveness.Assist the Product Owner in creating a clear backlog that aligns with the development team's requirements.Create manual test cases for the Quality Assurance (QA) process.Develop test case scenarios for the Product Owner to conduct User Acceptance Testing (UAT) on behalf of the users.Ensure the involvement of the Product Owner when encountering significant issues or urgent matters that surpass initial expectations.Translate technical release notes into business-friendly language.Share knowledge within the organisation's teams, promoting knowledge transfer through training, workshops, Confluence, and other suitable means.Support integration partners with SOAP web services-related questions and requests.What you will bring to the teamDesirable experience with Yuki suite of products or other CRM or billing systems.Desirable experience in business analysis.Desirable experience in functional testing.Experience with SOAP web services and REST APIs and tools such as Postman.Experience in UX studies and design is a plus.
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