.Description That thing we doWe're the Operating System for the Music Industry - a platform that pumps up the jam of every play.
We connect all players of the industry to amplify the value of music.
Driven by machine learning and copyright expertise, our system pumps neutral data and authoritative knowledge to everyone along the chain.
For those who make or use music, we allow them to plug in to our O.S.
to ease operations, increase earnings, and get in sync with everyone else.
The project You will be part of the BMAT Operations team, helping the team with tasks related to ensure high-quality services to our clients.
We are looking for an enthusiastic, problem-solving person, who is able to rapidly understand technical processes and inconsistencies and find solutions together with the rest of the team.
Main tasks involve providing support to our products/services, responding to customers' needs, and helping guarantee the quality of the services provided by investigating and troubleshooting technical problems.
As part of the Digital Engineering team, you will help build and improve one of the most complete music data processing systems in the world.
We are connected to more than 80 service providers such as Spotify or Apple Music.
Main Tasks Building and improving relationships with clients Providing support in tasks related to Account, Product and Project management Assist the Client Manager with building a strong relationship with customers.
Assist the Client Manager to ensure that customers are happy with the services and the workflow and understand their needs in depth.
Coordinate the treatment of customer requests and needs with the BMAT technical teams based in BCN.
Requirements Business Administration/ Marketing student (from fourth year) Availability of at least 20 hours a week Good level of English and Spanish Initiative and enthusiasm Ability to summarise complex concepts Good writing and numerical skills Ability to work autonomously Organisation and planning skills Familiarity with excel Location Preferably in Barcelona but we're flexible Benefits Flexible working hours and location Flat hierarchy You can make the role your own and run your own development Online language classes to improve your Spanish, Catalan or English Online and onsite courses and music industry workshops run by inhouse experts We'll provide you with all equipment needed for you to be comfortable Unlimited time off because we believe that you know best when you need to rest.
Who the FAQ are BMAT BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona.
We're now over 160 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok and Lagos.
We're a team of pretty decent people who enjoy working with each other.
We're open-minded and well-traveled, coming from all parts of the world