Welcome to Nippon Gases NIPPON GASESNoxtec - Customer Service TechnicianJob descriptionNoxtec Development,established in 2016, part of Nippon Gases, develops, manufactures anddistributes high technology medical devices with an important added value forthe users and patients globally.Over theyears, Noxtec has developed extensive know-how in inhaled nitric oxidetherapies, starting in neonatal intensive care units and then focusing on pediatricand adult patients, playing a key role during the treatment of Covid-19patients.Theposition will be responsible for Customer Service as the first point of contactfor queries for technical issues. The finalcandidate will handle the Customer Service Technical Support globally,providingboth virtual and face-to-face technical assistance to our customers.Responsibilities :- Conduct fault finding activities, employing suitable techniques and judgement to diagnose issues, determine fault causes, and propose effective solutions for hardware / software faults, system, and more.- Perform calibration, electrical, and functional safety testing on a broad spectrum of medical equipment, subsequently delivering analytical condition reports.- Maintain meticulous records of equipment defects, work conducted, components utilised, and test outcomes in the designated engineering database.- Collaborate with third-party entities to procure spare parts for repairs and upgrades, and liaise with Manufacturers.- Skilfully fit replacement storage devices in medical equipment and proficiently (re)install associated software, including performing backup, recovery, and database rebuilding within specialised medical software applications.- Conduct customer and peer training both locally and internationally.- Assist in the growth and direction of business in different geographic areas.Job requirementsRequirements :- University degree in electronic engineering or similar.- At least 2 years of professional experience as qualified technician, engineer or equivalent in medical devices.- Technical analytical skills.- Excellent communication and interpersonal skills.- Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills.- Fluency in English and Spanish.- Availability to travel.- Valid driving license and passport.About UsNippon Gases is one of the leading companies in the industrial and medical gases business in Europe. We service more than 150,000 customers and have a diversified involvement in broad industries such as healthcare, food, manufacturing, metallurgy, chemical products, electronics and energy.We aim to create social value through innovative gas solutions that increase industrial productivity, enhance human well-being and contribute to a more sustainable future.Making life better through gas technology.What can you expect from us?We are an industrial company in which safety and integrity come first, as it could not be otherwise. We bet on the talent of each of our employees, creating opportunities for development and learning, as well as offering an environment of personal conciliation.Our employees are the key to achieve high customer satisfaction and be, day by day, your choice. We have a high commitment to society and respect for the environment.These values make us a great company with solid and continuous financial results.Equal Opportunity Employment PolicyNippon Gases is a company committed to equality and promotes an inclusive work environment free of any type of discrimination and harassment.We believe that the diversity of talent strengthens and increases our success. We have equality policies that guarantee employability and increase opportunities for all candidates.Hace más de 30 días El anuncio original lo puedes encontrar en Kit Empleo:https://www.kitempleo.es/empleo/114363568/noxtec-customer-service-technician-w681-moralzarzal/?utm_source=html Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: noxtec - customer service technician w681 Postulate a este anuncioMuestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: noxtec - customer service technician w681
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