GEA is one of the world's largest system suppliers to the food, beverage and pharmaceutical industries. Our wide range of products includes machinery and plants as well as advanced process technology, components and comprehensive services. Used in a variety of industries, they improve the sustainability and efficiency of production processes around the world.
The Center of Excellence for Olive Oil located in Úbeda, Spain, is the only GEA Group Center focused on Olive Oil Application worldwide using GEA's mechanical separation technology. We are the experts. We perform tenders, commissioning and maintenance of olive oil projects.
We are looking for a Service Execution Team Leader to perform the following tasks:
Coordinate all the service execution requests at Spain and Portugal coming from external and internal customers (project managers, sales team, technical support and service administrative). Assign resources, organize service documentation, follow up works and keep communication with customer (internal or external) until works are finished.
Accountable for the job performance and development of Field Service Engineers, by monitoring their works and improving their hard skills and soft skills by coaching and organizing training needs.
Cares and manage proactively the needs of Field Service Engineers to ensure that works are done under safe and healthy conditions.
Responsible for control and optimize the Field Service Utilization times.
Prepares service quotations and follow up the invoicing related with service execution works.
Minimum Requirements:
Bachelor's degree in Engineering (preferably Industrial Organization, Mechanical, Mechatronics, Electrical, Automation, etc.)
At least 3 years leadership experience with large Service Execution teams within a Service organization.
Work experience with typical daily tasks that requires the coordination of service execution activities (resources assignment, cancellations, travels, access documentation, etc.)
Positively valued to get technical experience within commissioning and troubleshooting of centrifuges or similar equipment.
Good leadership skills.
Ability to network and build relationships.
High level of resilience.
Very good communication skills.
Strong problem-solving skills.
Strong innovative and improving thinking.
Takes ownership of the work, successes and mistakes.
Open-minded and solution oriented.
We offer:
A flexible remuneration package.
22 vacation days per year.
Great work environment as part of a collaborative team.
Internal training and career development opportunities at national and international level.
GEA values equal opportunities. Applicants are therefore considered regardless of their age, gender, race, ethnic origin, skin color, religion, belief, descent, genes, disabilities, sexual orientation, marital status, veteran status or other characteristics worthy of protection. Applicants with disabilities are welcome and will be given preference if they have the same qualifications.
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