.IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.Your Role and ResponsibilitiesEste rol ayuda al Operador de sistemas proporcionando servicios en entornos de sistemas complejos de varios protocolos y varios proveedores. Interactuará con los clientes, los proveedores y la dirección para garantizar un alto grado de satisfacción del cliente final.Actuará como recurso técnico y punto de conexión para los operadores o la dirección. Se encargará de la identificación y resolución de problemas complejos relacionados con la instalación de productos o servicios, las actualizaciones de hardware o software, la configuración, las operaciones, el rendimiento u otros aspectos de los productos y servicios de la tecnología de la información relacionados con el entorno de operaciones.Required Technical and Professional ExpertiseOne (1) year of experience with inventory controlTwo (2) years of experience in data center environmentPrior lead experience in technical or inventory / asset data center operationsHolds a valid license to driveHigh school diploma or GEDPreferred Technical and Professional ExpertiseOne (1) year of experience working with Excel, Access, Word, OutlookTwo (2) years experience troubleshooting servers, workstations and various hardware components, as a senior technician (SBT III level)Experience at SoftLayer IBM IaaS as SBT Shift Lead and / or Asset TechnicianTwo years of experience with inventory controlAbout Business UnitDigitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics. Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.About IBMRestlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain
