Norwegian-Speaking Customer Lifecycle Manager To Malaga | Xx-261

.DescriptionWhy join us? Are you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day.We are looking for a Senior Account Manager Norwegian Market to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer you: You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.Your benefits:Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00Competitive salary and performance bonusGreat office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the Webhelp International Mobility ProgramRequirementsYour responsibilities: As a Senior Account Manager in our team, you will:Secure new customer wins for CloudMaximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams, and the channel partnersDrive alignment and teamwork within a team, department, or across organizational boundariesEngage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the dealProvide support to partner as neededActively monitor pipeline, collect feedback and update involved parties on closure, support close plan executionCollaborate with local TCM on pipeline and partner introductionsWhere TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territorySurface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partnersControl main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc