Position: Norwegian-speaking Customer Support Representative
Location: Benalmádena, Spain
Employment type: Full-time
Work model: Hybrid (1 day remote per week after 6 months)
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Ready to swap your grey skies for 320 days of sunshine a year?
Join a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a jobits a lifestyle upgrade!
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Why Benalmádena is Calling You:
Sunny Lifestyle: Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.
Hybrid Flexibility: Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.
Career Growth: Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers.
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Your Day-to-Day Responsibilities:
First Point of Contact: Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.
Resolve Issues Efficiently: Address customer concerns quickly, ensuring satisfaction and maintaining high service standards.
Problem-Solving: Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.
Customer Advocacy: Be the trusted voice that ensures every customer interaction results in positive outcomes.
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What You Bring to the Table:
Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
Customer Service Experience: Previous experience in customer support or service is a bonus.
Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.
Calm Under Pressure: Youre resourceful, resilient, and able to maintain composure in challenging situations.
Tech-Savvy: Fast learner who adapts quickly to new systems and tools.
Integrity Matters: A clean credit record is a must, as youll handle sensitive financial data.
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Whats in It for You:
Competitive Salary based on experience, with a raise after the 7th month.
Work-Life Balance: Monday-Thursday from 08:00 to 16:00, Friday from 09:00 to 16:00leaving plenty of time to explore the coast!
Generous Time Off: Enjoy 23 days of paid annual leave to relax and recharge.
Growth Opportunities: Gain invaluable experience with guidance and tools to help you reach your full potential.
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Dreaming of living the Mediterranean life while growing your career? This role offers the best of both worlds professional development in a friendly, supportive environment, and the chance to call the stunning Costa del Sol your new home. Apply today and make your work-life balance the envy of all your friends!
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