Norwegian Customer Service Advisor R111

As a Customer Service Advisor based in the vibrant city of Barcelona, you'll be at the forefront of providing exceptional service and sales support to our valued customers. Your role is pivotal in ensuring our customers receive top-notch assistance with their inquiries, ultimately enhancing their experience with our products and services.Profile: Fluent in Norwegian (both spoken and written) with good English skills. Previous experience in customer service roles preferred. Excellent communication skills and a sales-oriented mindset. Proficient in computer systems and software applications. Responsible, adaptable, and positive attitude towards change. Strong team player with good conflict resolution skills.Responsibilities:Provide exceptional customer service and sales support via phone, email, and online chats.Assist customers with product inquiries, deliveries, and invoices, ensuring a positive customer experience.Meet sales targets by identifying opportunities for upselling and cross-selling.Benefits:Paid trainingFree Spanish lessons (once a week)Unique, atmospheric, people-oriented call centre, with a good dose of funMarket-based basic salary with the possibility of a bonusEmployee benefits such as meal card, transport card and private insurance4 company outings per yearFree fruit and coffeeGrowth opportunitiesLocation: Barcelona, Spain#J-18808-Ljbffr