Norwegian Customer Service Advisor

The Wise Seeker is the leading HR technology company in unbiased talent evaluation. With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results. As a Customer Service Advisor based in the vibrant city of Barcelona, you'll be at the forefront of providing exceptional service and sales support to our valued customers. Your role is pivotal in ensuring our customers receive top-notch assistance with their inquiries, ultimately enhancing their experience with our products and services. Profile: Fluent in Norwegian (both spoken and written) with good English skills. Previous experience in customer service roles preferred. Excellent communication skills and a sales-oriented mindset. Proficient in computer systems and software applications. Responsible, adaptable, and positive attitude towards change. Strong team player with good conflict resolution skills. Ability to remain calm and effective under pressure. Responsibilities: Provide exceptional customer service and sales support via phone, email, and online chats. Assist customers with product inquiries, deliveries, and invoices, ensuring a positive customer experience. Meet sales targets by identifying opportunities for upselling and cross-selling. Benefits: Paid training Free Spanish lessons (once a week) Unique, atmospheric, people-oriented call centre, with a good dose of fun Market-based basic salary with the possibility of a bonus Employee benefits such as meal card, transport card and private insurance 4 company outings per year Free fruit and coffee Growth opportunities Location Barcelona, Spain LI-MM1