Teleperformance Spain is looking for a Presales Representative with a high level of Nordic languages to join our team in Barcelona or to work remotely from anywhere in Spain. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high-quality research products. Their wide product range offers solutions for different types of laboratories.
In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area.
Main responsibilities Ensure client satisfaction by excellent customer care in every contact throughout the sales cycle.
Proactively detect possibilities of cross-selling and up-selling and establish new business possibilities.
Retain and grow the existing base of customers.
Interpret customer needs and proactively act to understand those needs.
Requirements Degree in Biology, Biochemistry, Chemistry, Biotechnology, Biomedicine, or similar fields is considered an advantage.
Strong technical aptitude and ability to quickly learn and understand complex scientific concepts.
Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
Previous sales experience in managing own sales funnels and being in close contact with clients.
Native level of a Nordic language with an excellent English level (spoken & written) is required. Desirable: Combination of 2 Nordic languages.
Previous experience with analytical instrumentation sales (CMR) and Microsoft Office are desirable.
Able to multitask and stay detail-oriented.
Knowledge of Business Intelligence tools.
Motivation & personality seeking customer satisfaction in a multi-stakeholder environment.
Experience working in a lab environment or in service sales.
Experience in a call centre environment performing outbound calls.
Benefits A full-time position with working hours from Monday to Friday.
Salary: 22.200€ gross/year + up to 6.000€ gross/year in bonus + 1.800€ gross/year attendance bonus.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
Permanent Contract.
Relocation Package.
Established career path to grow within the project.
Continuous training and certifications.
Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team.
Excellent work environment, great colleagues, social arrangements, and personal development.
Arbetsort: Distans
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