Characterize the defect on purchased parts (5W2H) and write the relevent reports (NCR : Non conformity reports) with the objective to limit production disturbances.
Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
Block (or ask to block) stock for non-conform parts
Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
Notify NCr to supplier via Supplier Quality Portal tool (NCR module) for NCr with supplier or expertise liability
Participate to daily and weekly meetings with various stakeholders
Relevent Quality KPI of NCr cell :
Number of opened and closed non -conformities
Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
Status of containment (WIP and warehouse)
Leadtime of notification to suppliers
Leadtime of supplier Containment
Blocked stock value
of NCR liability change
Number of non-conformities under expertise
Average time spent in restricted area
Overall non-conformity process time
For SC-NC-01 001, manage a small team of NC Cell Quality technicians
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