Empresas: Hotel Mandarin Oriental BarcelonaNight Room Service - Fijo discontinuo.
Major responsibilities: - Set up tables or tray according to the order accurately in timely manner up to our standards as per side work description - Deliver in room dining order to the guests in a timely manner, within the quoted time - Assist Guest courteously and efficiently, providing service for any guest's request - Extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our product, including liquors and cocktails.
- Pick up the table after the use by the guests or as per guest's request.
- Do all the side works and preparations of the equipments for the continuation of the operation - Make sure that all silver and glasses are polished and spotless - Check accuracy of order before delivering – be sure it is complete.
- Make sure that all product served are accounted for on the final bill before presenting it.
- Verify guest satisfaction before leaving the room - Anticipate guest needs, as to where guests will never have to ask for anything - Attend all food and beverage training classes - Complied with change of schedule communication procedure - To wish each and every guest a good day/evening before departing the room - At the end of the shift deliver all checks and report to the appropriate place according to rules - Setting and maintaining the in-room dining environment and material perfectly clean as per side work description.
- Following the posted opening and closing duties and side work sheet - Generate a good atmospher - Set up tables and trays - Clean and polish glasses - Clean and polish Silverware - Folding napkins - Clearing of tables and traysRequisitos : - Flexibility - Teamwork - Oriented to detail - Proactive