Night Auditor | Hov-717

The Night Auditor RoleOur guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.Our Night Auditor loves the hustle and bustle of life! It's not just about check-in and check-out. It's about everything in-betweenYou will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest levelYou will exude patience, empathy and have the personality to host the late showAs an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services departmentAs Night Auditor, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!Qualities We Are Looking For In Our Night AuditorFlexibility and a positive, Yes I Can! AttitudeAn eye for detailIs a creative problem-solverPassionate about creating extraordinary serviceAbility to work as part of a team to ensure guest satisfactionStrong verbal communication skillsLikes having fun at workExperience in a similar position is beneficial but not essential#J-18808-Ljbffr