Scope of Work: As a Break/Fix Network Engineer, you will be responsible for providing on-site support for a shared location. Your primary focus will be on troubleshooting, repairing, and maintaining network devices, ensuring minimal downtime and optimal performance. The role requires a proactive approach to handling network issues, with a strong emphasis on delivering high-quality service within the best possible Service Level Agreement (SLA).
Key Responsibilities:
Provide on-site break/fix support for network issues at specified locations.Troubleshoot, repair, and maintain Cisco network devices, including routers, switches, and access points (APs).Update and maintain asset lists for each location.Work closely with the network engineering team to ensure seamless support and issue resolution.Respond promptly to service requests and ensure timely resolution of network issues.Document all repair and maintenance activities accurately and comprehensively.Communicate effectively with site contacts to confirm support capabilities and update the site list as needed.Requirements:
Proven experience in network engineering, with a focus on Cisco network devices.Strong troubleshooting skills and the ability to quickly diagnose and resolve network issues.Familiarity with network protocols, routing, and switching.Excellent communication skills to interact with site contacts and the network engineering team.Ability to work independently and manage multiple support requests simultaneously.Willingness to travel regularly to various site locations.Preferred Qualifications:
Cisco certifications (CCNA, CCNP, etc.) are highly desirable.Experience with network monitoring and management tools.Knowledge of wireless networking and experience with Cisco APs.Additional Information:
Applicants are required to review the attached site list and confirm which sites they can support.Applicants should provide their best possible SLA for each site they are able to support.Application Process:
Job Type: Contract
Pay: 27.00€ per hour
Location: Málaga, Málaga provincia (required)
Work Location: In person
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