Job Overview
Internet service provider in North Goa requires Network & Hardware Technician, with experience in Fiber Optic Network management & FTTH, configuring & troubleshooting basic networking hardware & equipment.
Job Responsibilities
Experience in Fiber Optic Network management & FTTH.
Configuring & troubleshooting basic networking hardware & equipment.
Working with senior team to develop, maintain & upgrade the network including optimising redundancies.
Operational excellence, responsible for ensuring maximum uptime.
Optimising 10 G Network – Mapping, managing & maintaining.
Managing an inventory of all networking hardware including switches, OLTs, MikroTik devices, SFPs etc.
Responsible for joint management of the technical & operations teams, working closely with the Head of the company, bringing ideas, making business development recommendations & turning concepts into progressive technical strategies.
Refining the business from an operational point of view.
Providing input on how to build on an already successful product portfolio.
Responding to customer call-outs – Troubleshooting & fixing technical issues – Ranging from Internet related issues to general IT issues.
Knowledge in configuring & trouble-shooting computers, computer hardware & LAN networking hardware, including routers, access points & switches.
Contributing to the technical set up & delivery of new bandwidth & supporting IT infrastructure.
Technical development of the businesses to streamline processes including but not limited to: CRM platforms, Internet Service Management platforms & security.
KPI's, reporting, adhering to SLAs.
Developmental project delivery as per requirements of the business.
Job Requirements
A high school degree and an associate or bachelor's degree in computer science, engineering, or related field.
Previous experience of 2-3 year's.
Knowledge in configuring & trouble-shooting computers, computer hardware & LAN networking hardware, including routers, access points & switches.
Good knowledge of internet security and data privacy principles.
Excellent communication, organizational, and time-management skills
Working Hours
: 8.45 am – closing (or equivalent based on achieving objectives) Monday – Saturday. Rotational Sunday shift with an alternative paid day off.
Other benefits
: PF & ESIC benefits.
Location: Parra- Mapusa, North Goa
For any further details please write to us at
[email protected]
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