.Job Title:Network Engineer IIJob DescriptionThe Network Security Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network and security hardware, software, and communication links and involved in the next wave of security offerings.Work From Home from Spain but availability to travel from time to time to Barcelona site.Responsibilities:Provide support framework for internal teams and provide in-depth technical support on a wide range of Cisco, Palo Alto, Fortigate hardware implementation within Concentrix.Design and development of new network and security related products and work closely with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.Document completed services and perform a handover to other departments for in-service delivery and support.Follow Service Transition and Change Control procedures for production platforms and services.Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal client's policies and procedures.Implement appropriate policies and procedures.Network administration and coordination of technical changes to the Cisco, Fortinet, PA hardware and software components.Perform capacity planning for management reviews of the network overall performance/health and develop innovative solutions that bring tangible benefits to the business.SKILLS Essential Criteria:3+ years of experience in a fast-paced, dynamic customer service environment. Cisco CCNA Security or CCNP R&S or Security qualification or above.Considerable current or previous experience using Cisco IOS to troubleshoot and configure LAN and WAN technologies.Demonstrate a proactive approach to network security, with solid experience of Cisco and Fortinet security devices, and IPSec VPN configuration.Experience of Firewall management and configuration in Palo Alto / Cisco ASA / Fortinet. Experience in implementing and configuring network security policies at access, core, and edge layers.Understanding of SD-WAN technologies.Hands-on experience with Cisco, Fortinet, Palo Alto Firewall products.Experience in configuring and troubleshooting Cisco 9k series switches including stacking, VSS technologies, Nexus OS and WAN edge ISR/ASR series routers with best practices.Supporting network components involving Avaya or Cisco IP Contact Centre Voice environment.Knowledge in Windows Server 2008/2012 operating systems and administrative services such as DNS, DHCP, and Active Directory.Experience with Packet capture filters, Linux, and advanced knowledge of TCP/IP.HOURS OF WORK: Normal Monday to Friday 9am – 6pm. There is 1 week per month on-call duty to support in case of any P1 outages
