DESCRIPTIONAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking to hire a Network Technician to join our growing team within Networking. Your responsibilities would involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. You will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.Key job responsibilitiesWorking closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.Managing work priorities through ticketing system and workflows & collaborating with various stakeholders to remove project obstacles.Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.Completing customer requests via Remedy trouble ticketing system and project management workflows.Participating in the migration, basic configuration and rollout of new or upgraded hardware.You will be required to travel, up to 20% travel outside traditional work area may be required possibly including international travel.BASIC QUALIFICATIONSTechnical Diploma in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA)2+ years of experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.)Must be fluent or at least advanced level in EnglishPREFERRED QUALIFICATIONSExperience with cabling infrastructure best practices and methodologiesKnowledge of major Command Line Protocols (Cisco IOS, JunOS, etc)Experience with ethernet and IP networkingExperience in large scale data center network implementations and supportExperience working in virtualized enterprise networking environmentsFamiliarity with common networking terms and fabric-based network designExperience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls etc.)AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
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