Native Danish Speaker Junior Account Manager In Malaga -

Key Responsibilities: Customer Support: Respond to customer inquiries via phone, email, and live chat, providing timely and accurate assistance. Account Management: Manage and nurture relationships with clients, ensuring their satisfaction with our products and services. Problem Resolution: Troubleshoot and resolve any issues customers may face, escalating complex problems to the appropriate teams. Customer Onboarding: Assist new clients with onboarding processes, ensuring they understand how to use the company's products and services effectively. Follow-up: Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships. Feedback Management: Collect and report customer feedback to help improve products and services. Requirements: Language Skills: Native Danish speaker with a strong command of English (B2-C1). Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly. Customer Service: Passion for helping customers and providing a high level of service. Problem-Solving Skills: Ability to troubleshoot and resolve customer issues efficiently. Organizational Skills: Strong attention to detail and ability to manage multiple client accounts simultaneously. Team Player: Ability to collaborate with other departments to ensure customer needs are met. Benefits: Competitive salary package. Opportunity to grow within the company and develop account management skills. On-site work environment with a dynamic team in Malaga. Regular working hours, with an early finish on Fridays. Continuous training and support to develop your career in customer support and account management. #J-18808-Ljbffr