Native Danish Customer Support In A Bank In Malaga Lhm-941

Key Responsibilities:Provide high-quality customer support to Danish-speaking clients, handling inquiries via phone, email, and chat.Assist customers with various banking-related queries, including account information, transactions, and online banking support.Troubleshoot and resolve customer issues in a timely and professional manner.Ensure compliance with bank policies, security procedures, and data protection regulations.Maintain accurate records of customer interactions and solutions provided.Escalate complex issues to specialized departments as needed.Requirements:Language Skills: Native Danish speaker with B2-C1 proficiency in English.Experience: Previous experience in customer support or banking is a plus, but not required.Skills: Strong communication and interpersonal skills. Ability to work independently and as part of a team in a hybrid work environment. Good problem-solving abilities and attention to detail. Familiarity with basic banking processes and online banking tools is advantageous.Mandatory Requirement: Must pass a clean credit check to be considered for the position.Benefits & Schedule:Work Schedule: Monday to Thursday: 8 AM to 4 PM. Friday: 9 AM to 4 PM.Location: Hybrid (Malaga office + work from home).Competitive salary + benefits package (health insurance, retirement plan, etc.).Opportunities for professional growth and development within the bank.
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