WhiteBIT is an international fintech company employing over 300 professionals.
As a crypto exchange, WhiteBIT strives to offer an intuitive user interface with a suite of analytical tools.
We work with cryptocurrency projects from all over the world with one main goal of mass adoption of blockchain technology and expand the cryptocurrency community by providing a secure and easy-to-use platform.
Now we are conquering the Spanish market, so we are looking for a Customer Support Representative with knowledge of Spanish, Ukrainian (Russian), and English!
RequirementsSpanish Strong C1 level (at least writing)English Strong B2 level (at least writing)Good communication skillsQuick studying to be ready to work with a big amount of dataClient-based mentalityAnalytical and problem-solving skillsDesire to grow in cryptocurrency knowledgeWould be a plus:Chinese knowledgeExperience in client supportCryptocurrency area knowledge (even on the basic user level)ResponsibilitiesAssisting clients with any product related questionsClosing tickets in one touchRecord-keepingTeam interactionWe offer:Our own productPaid training (2 weeks) with a mentorSchedule to choose from: day or night shiftsReal career growth at WhiteBITLoyal and progressive managementPayment revision policy every six monthsLegal and accounting supportPaid vacation and sick daysRemote work | Office work (Spain)Schedule:Training from 9:00-17:00 Mon-Fri (Sat, Sun - days off); after training [until the end of the trial period and beyond] 5 days from 08:00-16:00, 2 days off (these are weekdays, two in a row), 5 days from 14:00-22:00, 2 days off, then morning week, then evening week again.
Salary:Office work: 1000 EURO (trial period, 3 months) / 1200 EURO (after trial period)
Remote: 600 EURO (trial period, 3 months) / 750 EURO (after trial period)
Exciting corporate life (trips abroad, birthdays, professional and public holidays, lectures, and much more)
Cozy and spacious workplace in Valencia (Calle Vicente Beltrán Grimal)
Our CRYPTOteam is waiting for YOU!
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