About us: Accuris, a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company.
Accuris was formerly known as S&P; Global's Engineering Solutions division.
The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions.
Under its previous owners, including S&P; Global, IHS, and IHS Markit, Accuris has been an integral part of the engineering ecosystem for more than 60 years.
The main purpose of the role is to educate and support EMEA-based users of Accuris, as well as occasionally supporting customers in the Americas and APAC regions.
As a Learning Specialist within the Customer Education team, your main duties are: Create and deliver training to internal and external customers of Accuris, both online and onsite.
Conduct proper follow-up after training.Provide customers with support and mentoring on Engineering workflows utilizing Accuris solutions.Present the value proposition of Accuris Solutions.Be a Customer Advocate internally, providing feedback to sales and product teams.Establish and sustain relationships with internal teams, such as Product Management, Customer Experience, and Sales.Create and maintain training and support materials.Become an expert user of Accuris products. Required skills, education, and experience: Degree in education, engineering, or related discipline and/or relevant experience.Relationship building and management skills.Ability to work as part of a team, as well as independently.Ability to work in a virtual environment.Self-starter with excellent time management skills.Highly articulate and confident presenting in front of larger crowds.Willingness to travel as needed (max.
25%).Excellent written and spoken English and an additional language (French, German, Japanese, etc.
). The position reports to the Associate Director of Customer Education and is based remotely or onsite in Europe (UK, Spain, Italy, France, Germany).
Our mission: Build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world's most complex problems.
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