Company Description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description
What you'll do
We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You'll deliver high quality products and service levels while maintaining a profitable department.
Establish, monitor, and manage budgeted revenue and net operating income.Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals.Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded.Establish and champion SLS specific Standard Operating Procedures (SOP's) for the department.Oversee all aspects of training, orientation, and development for the department.Monitor quality of service and product.Ensure that labor and expense guidelines are adhered to maintain budgeted expenses.Supervise and provide leadership to the team. Organize and conduct department meetings.Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner.Manage all phases of Loss Prevention within the department.Prepare and submit required reports in a timely manner.Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge.Monitor industry trends, take appropriate action to maintain competitive and profitable.Work with Executive Committee members as needed and keep them informed of departmental issues as they arise.Work seamlessly with brand partners and corporate partnerships.Promote inter-company business relations and share best practices.Ensure compliance with all local liquor laws, health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws.Qualifications
What we are looking for...
5+ years of experience in a senior food & beverage, banquets and/or catering role, preferably within a lifestyle brand. Resort and international experience preferred.
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