.About Sprinklr: Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Job Description: Join Sprinklr's elite PS team as a Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?Your Responsibilities Will Include:Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronize efforts and propel project delivery forward.Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.A Little About You:Multilingual Proficiency: Business fluency in both Spanish and English is mandatory. French and Italian language skills are preferred.Client Management Experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organizational goals.Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively