As Smadex grows each year, the complexity of capturing and managing knowledge increases. To support our continued success with a well-organized and centralized knowledge repository, we are seeking our first Knowledge Management Specialist. The final candidate will play a crucial role in efficiently capturing, organizing, and sharing knowledge while driving innovation and excellence across the company.
About the company: Smadex is a cutting-edge, mobile-first programmatic solution designed to help advertisers scale their businesses. Our fully transparent platform is built with top-notch technology, countless programmatic management features and powerful machine-learning algorithms, enabling us to serve over 7,000 clients worldwide. Founded in 2010 in Catalunya, Spain, Smadex has consistently invested in our people and products. Today, our multicultural team consists of over 170 exceptionally talented colleagues working from Smadex's HQ in Barcelona and various other locations, including the USA, the UK, the Philippines, Singapore, China, and others. Since 2018, Smadex has been a proud part of Entravision, a global advertising, media, and ad-tech powerhouse publicly traded on the New York Stock Exchange (NYSE: EVC).
Your tasks and responsibilities:
Work closely with each team's leaders to understand and analyze how each team captures, stores and updates their knowledge documentation.
Develop and implement a unified knowledge repository creation and management strategy that aligns with Smadex's goals and objectives.
Create and manage knowledge-sharing platforms such as Notion, Google Drive and others.
Establish best practices on knowledge repository creation & organization and spread them throughout the company.
Identify opportunities for automation and process improvement to enhance operational effectiveness.
Design and deliver training sessions on knowledge management best practices and tools for employees at all levels.
Foster collaboration and support for those who create and are responsible for key documentation.
Regularly review the knowledge repositories to ensure materials are up-to-date, relevant and applicable.
Identify and address knowledge material gaps within the company.
Promote a culture of consistency and improvement.
What are we looking for:
At least 3 years of experience in knowledge management, documentation management or similar roles.
Experience with knowledge management tools.
Excellent communication skills in English and ability to collaborate with various departments within a company.
Analytical mindset and ability to identify connections and trends to optimize knowledge management practices accordingly.
Strong project management skills with the ability to meet deadlines and manage multiple projects.
Feedback-hungry, critical thinking, high resolution, working autonomy and working ethic are a MUST.
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