Mozo/a de Equipajes - Canopy Madrid Castellana
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Location: Hotel Canopy Madrid Castellana, Madrid, España
Time Type: Full time
Posted on: Posted 30+ Days Ago
Job Requisition ID: JR3688
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.
Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.
Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries.
What will you do?
Dar la bienvenida a los huéspedes.
Llevar el equipaje de los clientes a la recepción y/o a sus habitaciones.
Aconsejar a los huéspedes sobre lugares y atracciones turísticas.
Ejecutar tareas de atención al cliente en servicios como la reserva de tickets, taxis y mesas de restaurante.
Informar de los servicios del hotel.
Acompañar a los clientes hasta su habitación para explicar el funcionamiento de luces y otros servicios.
Entregar diarios y llevar comida a las habitaciones.
Realizar rondas de seguridad.
Repartir el correo.
What are we looking for?
Experiencia en atención al cliente.
Habilidades comunicativas.
Idiomas: Castellano e Inglés.
Permiso de conducir.
Benefits for you?
Opportunity to work in a flexible, collaborative, and responsible work environment.
Geographical mobility and the chance to gain knowledge about various products and services throughout your career.
Specific career plans available in different areas of the company.
Access to the best training programs tailored to your position.
Wide range of open training activities through our Barceló Campus e-learning platform.
Exclusive discounts on hotels and travel for you, your family, and friends.
Access to a health insurance policy with numerous advantages.
Ongoing discounts with various companies related to leisure and free time.
Special offers with product and service companies.
Exclusive agreements with different training and business schools.
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