.Location: Madrid, Spain, or Glasgow, Scotland, or VilniusFixed term contract - 12 monthsAbout us: Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion.
Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, or increasing productivity in their laboratories, we are here to support them.
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell.
Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.It's a chance to realize your best - professionally and personally.The Job: In technical support, you will not become bored: apart from having very exciting questions from researchers that will challenge your mind and scientific knowledge, the job often requires you to interact with many different departments and colleagues to solve inquiries.
You'll prove yourself as creative and flexible every day, looking for fast and effective solutions.
At the same time, it is important to keep on learning, to share experience and knowledge with other co-workers and be always aware of new products and solutions.
This role is well suited to those who enjoy working with technical information and people.
Thermo Fisher Scientific will provide you with an environment of challenging work, growth, and development throughout the course of your career.
We offer a friendly working environment and a fantastic and supportive international team of 70+ people in Europe.
We have a number of benefits to colleagues in our sites to help you achieve a great work/life balance, with an on-site gym (depending on site), private health insurance (depending on site), and an additional benefit scheme.We also work hard to support our colleagues' career ambitions, offering great training and development opportunities throughout your career.What we like most about being a Technical Application Scientist (TAS): Technical Application Scientists share their expertise and technological advancements with researchers, helping them in making the world a better place—whether they're discovering a cure for cancer, protecting the environment, or making sure our food is safe.
The job is all about the customer and providing help and guidance.
A satisfied customer with positive feedback for the support you have provided is worth more than anything else and ultimately a validation for the quality of your work.What will you do:Accurately record pertinent information from customer contacts in the Customer Relationship Management system.Recommend and implement improvements in processes, FAQ, and technical information.Participate in additional special team or individual projects.Education and competencies required: A Master's degree or preferably PhD in molecular biology or related field; post-doctoral experience is a plus