JOB SUMMARY Provides the highest level of expertise required to service, repair and "return-to-operation" molds that are actively engaged in producing quality products. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains customer satisfaction by maintaining and directing the maintenance of molds and ancillary equipment used in producing product. Ensures the quality fabrication and maintenance of injection molds, dies, jigs, fixtures and other devices used in furthering production of the customers' parts. Enhances team efficiency by training and directing less experienced mold repair personnel. Oversees and performs preventive maintenance on molds and on mold performance tracking the maintenance with accurate and timely documentation. Provides process improvement recommendations and forecasts any potential quality or production issues from tooling lead. Runs all manual shop equipment as required. Troubleshoots and analyzes problems before any repairs are initiated. Supports production by repairing, adjusting and maintaining all forms of equipment used in the production process. Supplies expertise and direct action in modifying molds to produce a superior quality product. Maintains stock inventories by ensuring the proper levels of component parts are available at all times for tooling repair. Improves the efficiency and accuracy of molded products by documenting reasons for mold repairs and solutions to prevent future manufacturing interruptions. May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Industry and Plastics Mold Knowledge Problem Solving/Troubleshooting Detail Oriented Master Craftsmen Ability Responsiveness Team Participation Skills Training/Mentoring Skills Ability to Operate All Manual Mold Shop Equipment and Machines #J-18808-Ljbffr