(Mn925) Senior Customer Success Consultant

(Mn925) Senior Customer Success Consultant
Empresa:

Nielseniq


Detalles de la oferta

Job Description ABOUT THIS JOB Our Analysts are vital to NielsenIQ's success.
They work every day with our client base, which includes most of the major brands you see in the supermarket.
We also work with most of the supermarkets and other retailers where you'll find these products.
If you saw it the last time you did your weekly shop, they're probably a NielsenIQ client, as is the shop.
They all rely on our Senior Analytics Executives.
Our clients trust our Insights Analysts, coming to them when they have challenges and questions.
These questions range from deciding on new product development to designing a new price strategy and much more!
NielsenIQ's Analysts work with our clients to create and present analyses based on the world's best datasets.
Our insights team supports clients in Health and Beauty, Beers, Wine and Spirits, or Grocery.
A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues.
You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.
You will be expected to understand our clients' needs and then create and present solutions that help those clients achieve their strategic and tactical goals.
Our team has a wide range of backgrounds and skill sets.
Some of us have backgrounds in data, some in marketing, and others in sales.
We are looking for someone who is keen to bring their excellent story-telling skills to a modern, data environment.
If telling stories through data excites you but you're uncertain whether you have the data knowledge: get in touch.
We have an excellent training program, ensuring you understand all our products and how we create analyses.
RESPONSIBILITIES Understanding Client Needs: Understanding client business priorities and the role we can play in supporting these goals.
Understand the impact we can have on personal objectives of individuals at our clients.
Responsible for setting up client onboarding for analytics insights services and conducting tactical client training for Guided Analytics NielsenIQ tools such as Connect Express and Discover.
Delivering Insight: Become a category expert; be curious and engage with the client industry, their categories, and key market trends.
Being prepared to challenge client hypotheses and bring a new perspective.
Make recommendations based on rigorous analysis leveraging multiple data sources, sound business understanding, and commercial awareness.
Workload Management and Prioritization: Manages workload independently and effectively prioritizes client commitments alongside internal commitments.
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Fuente: Talent_Dynamic-Ppc

Requisitos

(Mn925) Senior Customer Success Consultant
Empresa:

Nielseniq


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