Mn093 | Customer Care Agent - German Speaker

MTS Globe SpainMTS Globe is the biggest independently owned incoming company in Europe.
Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast.
Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America.
It serves over 5.3 million customers with 27 million overnights per year in over 10,000 hotels.
250 clients have chosen MTS Globe as their preferred destination partner.
They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions and advanced technological integrations.The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment, based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.
Descripción de la oferta We are looking for an enthusiastic individual who is on the search for a new challenge.Our team is growing and we are hiring Customer Care Agents for a receptive agency in our Palma Office.The main responsibilities will be:Telephone support to our clients and agencies.
Transfers' schedule confirmation.
Lost and found assistance.
Assistance to customers with claims or emergencies.
Requisitos Minimum experience of one year in a similar position.
Customer service oriented.
Fluent English, writing and speaking.
High level of German.
Flexible working schedule.
Office Package knowledge.
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