Middle Office - Underwriting Assistant Specialty
Madrid, Spain
Within the AXA Group, AXA XL is the P&C and Specialty Risk division, specialized in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals, operating in over 200 countries. Our team gathers the best talents to offer our customers an excellent service for each of our business lines: Property, Casualty, Financial Lines and Specialty.
Within the Operations department of AXA XL Iberia, you will join the Middle Office team that aims to provide a high-quality service for our clients, creating and activating insurance coverage on complex risks.
As Underwriting Assistant you will be responsible for the administrative processes of the end-to-end policy life cycle to be run efficiently at a high quality to serve internal and external clients.
DISCOVER your opportunity
You will be responsible for:
Contracts handling in an efficient and correct way for new and established Specialty businesses:
by checking the conditions of acceptance of the customer's request, interacting with the customer if necessary, by using various available data sources to make the right decision and give the right advice to the broker / client
by following up until contract signing or refusal
by developing draft contracts / amendments that fit with customer needs
by modifying coverage concepts if desired by the client / broker
by preparing contracts which are beyond authority and discuss them with the team leader.
by monitoring, planning, and issuing contractual documents (policies, endorsement and certificates)
Support Credit Control team in the cash allocation for accounts and the monitoring of outstanding unpaid premiums.
Manage information:
preparing and sending weekly reports
preparing premium flows
preparing and sending local policies instructions
controlling Gross and Net portfolio
controlling data quality
Follow up new guidelines published for policy administration and Global Programs management.
You will report to the Team Lead Specialty - Operations
SHARE your talent
We are looking for someone who has these abilities and skills:
Previous experience in insurance Companies. Bachelor´s degree desirable.
Fluent Spanish and English (minimum C1 level CEFR)
Strong and effective organizational skills, ability to prioritize and multi-task.
Effective relationship management with internal clients, and brokers as well as across the AXA XL and AXA Group enterprise.
Ability to adapt and respond to a changing environment with flexibility and innovation.
Good team player, capable of self-learning and able to work within a team environment.
Proactive attitude facing challenges.
Proficient use of Word, Excel, PowerPoint, and Outlook
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability
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