.Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have putpeople at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and performance, Merkle delivers holistic, experiences that support growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit. Job Description The Role Reporting into the Head of Marketing Platforms, we're looking foran enthusiastic, and creative Lead/Principal Technical Consultant for Microsoft Dynamics 365 (focus on Marketing and Customer Insights) to integrate into our growing teams working across a diverse mix of clients. You will display expertise, technical prowess, and the ability to manage cross-division, teams from project inception to completion. The team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge – you could expand your product portfolio with a range of other tools (Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, mParticle, Bloomreach, etc. As part of your daily work, you will: Be part of a team of accomplished consultants - there is not much we don't know about marketing technology implementation! Demonstrate technical expertise while scoping and driving the creation of marketing and data solutions, ETL, platform configuration, APIs, integrations, and other platform development Lead discovery workshops, gather business, marketing, and technical requirements to craft a comprehensive and scalable solution Create architecture diagrams and flow charts on both system architecture and detailed solution levels Document the technical solution design of the Dynamics 365 platform following the requirements gathering Own delivery tasks from initial planning and requirements analysis, through to discovery, design, development, testing, and deployment Architect data feeds, platform configuration, and components needed to run complex automated email campaigns Qualifications What we are looking for in you Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate Microsoft Certified: Customer Data Platform Specialty You will have circa 5-8 years' experience in a similar role Experience implementing Dynamics 365 Marketing and Customer Insights projects, from implementation to QA and handover (either as an external agent or in-house), for two or more separate organisation implementations Experience integrating the Dynamics 365/Power platform with other systems
