.Detalles del empleo Tipo de empleo: Jornada completa Ubicación: Guadalajara, Guadalajara provincia Beneficios Seguro de vida Vacaciones pagadas Descripción completa del empleo We are looking for an experienced Human Resources Manager to assist with our fast-growing offices in Guadalajara, Mexico. Our company is US-based, with over 30 years of experience in the hospitality, travel, and vacation ownership industries. As we expand our presence in Mexico, we are dedicated to fostering a work environment that values our employees and promotes their growth and development. The Human Resources Manager reports to the Vice President of Human Resources and is responsible for performing a variety of human resources professional tasks in the following functional areas: The Human Resources Manager will play a pivotal role in fostering a positive and inclusive work environment, managing payroll, onboarding and offboarding, employee relations, and supporting overall HR functions. This position is based in our Guadalajara, Mexico, call center and requires close collaboration with the Director of Call Center Operations. Essential Functions Payroll Manage end-to-end payroll processing for employees, including calculating wages, benefits, taxes, and other deductions. Collaborate with payroll providers to ensure timely and accurate payroll processing. Prepare and maintain payroll records, reports, and documentation in compliance with company policies and federal, state, and local regulations. Review, investigate, and respond to information requests from labor and fiscal authorities. Employee Relations Implement policies and procedures to foster a positive, healthy, and inclusive workplace culture. Review and update the company's internal work regulations and supervise compliance. Handle employee relations matters, conduct investigations, and address conflicts. Coordinate, review, and issue progressive discipline actions with managers and labor attorneys. Coordinate employee recognition activities. Human Resources Compliance Ensure compliance with local labor and fiscal laws and regulations. Keep abreast of changes in employment legislation and update policies accordingly. Work closely with the VP of HR and labor attorneys to address HR-related legal matters. Maintain and update personnel files with all required legal, fiscal, and personal documentation, including employment contracts. Performance Management Develop and implement performance management processes. Provide guidance to managers on performance improvement plans. Conduct regular performance reviews and contribute to employee development plans. Training and Development Identify training needs and develop training programs for employees. Facilitate training sessions on various topics and professional development. Monitor and track employee development and training progress. Ensure compliance with annual training requirements established by law