Meeting & Events Coordinator
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
We are looking for a Meeting & Events Coordinator for our Integrated Facility Manager business line.
Role Purpose
JLL Integrated Facilities Management (IFM) is currently searching for a confident and ambitious Meeting and Events Coordinator who is reporting to the Facilities Manager. Working as part of the overall Facilities Team, this role will be responsible for the coordination of Meeting and Events across a campus or region in conjunction with the Meeting, Events & Food Services Manager.
What this job involves
Overall responsibilities include:
Support and leadership of onsite meeting and events teams
Ensure Outlook booking systems are up to date
Coordination of event set ups with meeting and events teams
Coordination of meeting and event requests with meeting and events teams ensuring requests are completed in a timely manner
Coordination of local employee experience activations and events
Ensuring out of hours meeting and events are coordinated efficiently and effectively
Ensuring general condition of meeting rooms meets agreed standards
Ensuring service excellence across campus or region
Coordination of service support such as Technicians, Janitorial and Security Teams
Coordination of Logistics Team to ensure rooms are correctly configured
Ensuring new processes and standards are implemented across sites in conjunction with Program Manager
Operational oversight of campus or region, linking with Program Manager for implementation of global or regional practices and standards
Acting as point of escalation for issues, feeding back to Program Manager where required
Ensuring compliance with EHS requirements and standards for all meeting and event activities
Convey relevant feedback to Line Manager and Program Manager when appropriate
Managing meeting room furniture and equipment, making recommendations for improvements
Set up and maintain relationships with local external catering providers
Liaising with Amazon Global Events and Meetings (GEMS) where onsite meetings and events cannot be accommodated
All other tasks and duties as required
Key Performance Indicators
Previous experience working within a high-profile corporate environment
Previous hospitality experience is desirable
Facilities Management exposure would be beneficial
Fluency in English and local language
Proficient knowledge of Microsoft Office Pack
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
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