Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives.
At Alexion, people living with rare and devastating diseases are our Guiding Star.
We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives.
We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.
Medical Affairs CRM Operations & Project Manager, International & Japan Location : Barcelona, ESP Reports To : Head of Medical Affairs Business Strategy & Operational Excellence, International & Japan This is what you will do: The Medical Affairs CRM Operations & Project Manager, International & Japan will drive excellence in process related medical affairs activities, moving the organization toward an environment of less complexity and enhanced operational efficiency across data and analytics, supporting multiple Medical Affairs Capabilities.
This role is both strategic and operational.
This position will provide overall business analyst support including management of scope, administration of the platform, capturing and communicating business requirements for improvements and enhancements that can be understood by technical teams, communicating technical limitations to business teams, reviewing and/or suggesting solution designs, calling out risks, and following up on any compliance elements.
The business analyst will work with multiple partners as well as Alexion stakeholders, to develop and manage CRM capabilities that drive project execution across multiple workstreams.
You will be responsible for: Prepare and communicate Strategic Medical Affairs data including periodic tactical plan performance and finance performance reports for Country Affiliate Medical teams and Regional Medical Leadership.
Manage and improve International Medical Affairs tools and channels for the management and dissemination of regional strategic information.
Conceptualize, scope, plan, design, execute, deploy Qlik, Power BI and other data and visualization platform product development in medical efforts to streamline work and optimize analytics.
Development of integrated data and platforms related to/from VeevaCRM, Smartsheets, etc., to streamline reporting experience and reduce manual burden.
UAT, Story board building, training, socialization, communications, and improvements related to reporting capabilities (cross-functional teams and leadership).
Manage timelines and expectations from cross-functional teams and stakeholders.
Concept, build, and manage governance structures for multiple data analytics and platforms.
Translate technical details to business teams and business needs into technical requirements.
Define configuration specifications and business analytics requirements.
Help design and document system processes.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Keep user experience in the forefront of all user-facing projects.
Work with technical and business teams when developing technologies and communication plans to provide an optimal end-user experience.
Ensure that assigned project(s) are conducted in compliance with all department standards, processes, policies, and guidelines.
Project Management and Operational responsibilities, such as data management and administration, updates related to Affiliate associate onboarding, offboarding, territory maintenance, and overall data availability and integrity.
Escalate project commitment concerns and risks to senior management, propose action plans and lead implementation.
Maintain close contact with country teams to have a deep understanding and knowledge of real needs and propose meaningful action plans, obtain updated information on project status, and ensure greater adherence to project planned deliverables.
Communicate project progress, process changes, and global guidance and ensure aligned knowledge across the region enabling compliance with established standards.
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