DESCRIPTIONThis is an entry-level position and qualified candidates do not require deep knowledge of software operations or networking protocols.Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesHard drive installation, removal, and destructionUnpacking/repacking fragile electronicsUpdating progress through a web ticketing systemBasic Networking equipment removal/installation and clearing of configurationsSanitization of networking equipmentRelocating and moving of large enterprise equipmentCreating/attaching labels and barcodesReporting of processes and regular status updatesDocumenting proceduresEscalating to senior technicians and management as needed/requiredInteract with third party vendors & contractorsBASIC QUALIFICATIONSBasic knowledge of computer hardware systems.Excellent communication skills, both written and verbalAbility to work well with others in a team environment, displaying excellent time management skills.PREFERRED QUALIFICATIONSIndustry standard certifications (CompTIA, Cisco, etc.)2+ years or relevant IT experience2+ years experience with a ticketing system
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