Objective An Inside Technical Sales Representative is a professional that, based on their technical and commercial knowledge, is responsible for the introduction of our products in new markets by conducting market research, lead generation and guidance in Airzone solutions, as well as following up any opportunities that may arise.
Additionally, the TSR would work alongside
Company: CORPORACIÓN EMPRESARIAL ALTRA SL.
Duties & Responsibilities - Business Development: Identify and develop new export sales opportunities.Market research in HVAC and IT Sector.Define product requirements for market.Develop company presentations.Identify potential partners.Create installers network.Relations with IT and HVAC Manufacturers, developers, distributors, Reps, builders, and installers.Support to marketing strategies of the company.- Account Management: Take opportunities and new clients who are interested in the products, create them as a potential client in CRM, hold an informative meeting on products, conditions of sale and use of the sales platform.
Present to the Sales Area Manager (SAM) if there is one.Account management in those countries that do not have SAM.Managing relationships with new and existing customers.Understand customers' needs.
Specific communication to clients.Provide Customer service.
Ensure customer satisfaction and loyalty.Accounts Payment management and incident monitoring.Periodic CRM reporting (meetings with customers, quotations, ...) and feedback.Manage the database of customers in your area using CRM.
Creating sales reports, forecasts and analysis.- Project Management: Project monitoring from the beginning to the end.Communicate with MEP Engineers to get the Airzone systems specified in their projects.Projects' drafting in Coordination with the project department.Preparation, monitoring and negotiation of quotations and projects.Ensure customer (developer/engineer/contractor/installer/end user) satisfaction.- Train and Support SAMs: Train new SAMs in CRM.Accompany online meetings when necessary.Replacement of SAM functions when absent.Facilitate dialogue with the rest of the departments.- Cross-Functional Collaboration: Collaborating with various internal departments such as production, logistics, finance, human resources, marketing, tech support, back office, projects, training, web support...Collaboration with other KAMs in EMEA Market.- Product Knowledge and Training: Solid understanding of the technical aspects of the products or services being sold, including features, benefits, and competitive advantages.Coordination of commercial training for Sales Engineers, Reps, Distributors, and Manufacturers with Training Department.Understanding industry trends, challenges, regulations, and competitors.
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