TD SYNNEX Europe Services and Operations S.L.U. Job Title: Purchase & Operations Software Specialist
Job Purpose: The Software Operations department is part of the TD SYNNEX Regional Innovation Business Services (RiBS) based in Barcelona.
You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service.
Our aim is to improve the day-to-day activities to be able to increase our partners' satisfaction.
Accountabilities: You will be responsible for:
Purchase order management: Process purchase orders (create, modify, control, and follow up) according to SLA's and vendor specifics.
Understand, apply, and be aligned with the vendor's business licensing programs.
Monitor license confirmations and ensure deliveries on time.
Follow up on invoicing and solve price discrepancies.Internal customer and vendor's account management: Daily regular management information to internal and external stakeholders as required, with responsibility for data integrity.
Direct accountability for key metrics of specific vendor set.
Identify, monitor, and solve incidents.Order quality analysis: Provide analysis of order quality per vendor and country on a monthly basis.
Strive for improvements, e-commerce tools efficiency, and drive changes for the assigned accounts.Coordination with other areas/departments: Coordinate with local teams and other RiBS departments to ensure proper process performance and customer satisfaction.
Own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.Knowledge, Skills, and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical skills: Experience with SAP and BW.
Experienced MS Office user (mainly MS Excel).
Proficient English speaker (and optionally other languages: German, French, Italian).
Strong purchasing management and controlling skills with the ability to understand and resolve problems.Soft skills: Strong communication skills and customer-oriented.
Analytical, organized, with the ability to plan and juggle multiple priorities and maintain focus.
Ability to work under pressure.
Proactive and self-motivated.
Effective teamwork with internal customers and stakeholders in problem-solving.
Adaptation to a changing environment.
Flexibility on working hours (Q-end, bank holidays, etc.
).What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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