CONTRACT NON-NEGOTIABLES
You're available to work 40 hours per week, Monday - Friday.
You're comfortable working somewhere between 7:00 am to 6:00 pm Eastern Standard Time
You have outstanding communication, presentation, and interpersonal skills and are fluent in English, both written and spoken
You're highly detail-oriented and reliable
You have excellent administrative skills with the ability to multitask and adapt in a fast-paced remote environment is required
BASE SALARY: $1,500 - $2,500 (USD) per month
YOUR ROLE
You are a detail-oriented, results-driven professional with a passion for maintaining the highest standards of quality and efficiency in operational processes and procedures. Everything goes through QA, so you will be directly responsible for ensuring the success of our campaign launches which connect millions of consumers to our clients monthly! You will also be responsible for overseeing and optimizing our operations to ensure they meet and exceed industry standards and organizational objectives.
Your unwavering attention to detail and thorough analysis skills will be invaluable in detecting and identifying potential problems within our daily operations. Additionally, you have a proven track record in quality management, process improvement, and possess industry-specific knowledge. Your ability to collaborate and work cross-functionally, leveraging your industry-specific expertise, will enable you to implement effective solutions, making a significant impact on our company's operational excellence.
SUCCESS LOOKS LIKE
Supporting quality assurance for our FinanceBuzz and All About Cookies domains
Maintaining the currently implemented process for building, setting up, and testing tracking URLs across all campaigns and platforms to ensure the highest quality
Reconciling reporting between our internal tracking platforms and external client platforms to ensure proper tracking
Conducting investigations when there is an offer discrepancy or malfunction and finding suitable resolutions
Reviewing platform documentation and internal product setup to find areas of improvement and working with the Operations team to determine next steps to close the gap
Working closely with the Operations team to ensure QA standards are consistently met
Communicating with internal stakeholders on process improvements
Analyzing ad hoc performance reports to improve company efficiency of revenue delivery, product improvement, or general site issues
Monitoring revenue, conversions, impressions, and clicks to ensure proper reporting when a new offer is created, links are changed, or in other necessary circumstances
Monitoring offer goals to ensure all goals are firing properly after creation
Ensuring QA is successfully implemented with any new process that is rolled out
Quickly becoming a subject matter expert for all QA related processes
WHAT YOU NEED TO SUCCEED
2-3 years in operations or quality assurance and expertise in digital media advertising
Exceptional attention to detail
Ability to thrive in a fast-paced environment
Understanding of Postback URL tracking and other performance marketing methods of tracking
Experience with Tune & Yieldspark or similar tracking tools
Experience with Asana or other project management tools
Experience with Looker or similar BI tools like Tableau or PowerBI
Proven abilities to analyze performance reports to improve company efficiency of revenue delivery, product improvement, or general site issues
Proven problem solving abilities and #ownoutcomes mindset
You are proactive and will search for opportunities, not just being given tasks/tickets
Excellent organizational and communication skills
Fluent in English, both written and verbal
Ability to work East Coast hours consistently
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