Term: Fixed term contract
Context of the role: We are seeking to hire a Marketing Operations Manager, initially on a contract basis but with a view to move into a permanent role should things progress well. Currently, the marketing team does not have a dedicated team member with a skill set across data analytics and Salesforce Account Management (Pardot). This role is extremely important to the marketing team and carries significant responsibility in helping us achieve our targets.
Responsibilities:Improve the data integrity of all our prospects and accounts, utilising our 3rd party data vendors, ensuring all data is accurate and up to date.Admin management of Salesforce Account Management (Pardot), ensuring its setup and configured to support us in reaching our goals.Support in the management of our other key marketing platforms 6sense, Outreach.Io, and Google Analytics ensuring we are getting the most out of all our tools.Implementation of advanced campaign tracking to improve the accuracy across our attribution and marketing influence metrics.Implementation of a more advanced inbound strategy, utilising prospect lead scoring to pass engaged relevant leads on to the sales team.Limit the number of Salesforce Account Management (Pardot) synchronisation errors across all form handlers and data imports.Data analysis skills which would be used across a range of marketing projects to support more informed decision making and a data-led approach.Implement improvements to our reporting dashboards, with more accurate data and enhanced ways to communicate how we are tracking against our goals.Take ownership for some of the marketing standard operating procedures, with a view to constantly improve, refine and automate our processes.Requirements:2+ years experience working in an operational capacity supporting an organisation's use of Salesforce Account Management (Pardot).Ideally, holds relevant Salesforce Account Management (Pardot) training certifications.Has a natural aptitude for data analysis and is comfortable working with complex spreadsheet formulas as well as basic knowledge of SQL.Ideally, has previously worked with other marketing platforms such as Google Analytics, Outreach.Io, 6sense, and/or similar platforms.About Thunes:Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for the world's fastest-growing businesses and work with some amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly. Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to - and get paid in - every corner of the world. Instantly. Thunes is headquartered in Singapore with regional offices in London, Barcelona, Paris, Beijing, Shanghai, San Francisco, Dubai, Nairobi, Manila, and Hong Kong!
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