.Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises. Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! Location: We believe in fostering a flexible work environment that supports our team's diverse needs. For this position, we prefer a hybrid work arrangement based out of our offices in Paris, London, Barcelona, or Munich. However, we understand that flexibility is key, so we are also open to fully remote options in countries where Contentsquare has legal entities. About the role: As a Marketing Operations Manager at Contentsquare, you will play a vital role in the Global Marketing Operations team, reporting directly to the Senior Director of Marketing Operations. Your role will focus on supporting, managing and optimising our marketing automation ecosystems, specifically Marketo and Iterable, to enhance the entire customer lifecycle from lead acquisition to customer retention. You will provide technical support for these platforms and ensure seamless integration with other marketing technologies, contributing to overall marketing efficiency without being directly responsible for campaign strategy or execution. This role requires strong technical proficiency and cross-functional collaboration, particularly with Product, Engineering, Data teams, and Customer Success, to execute on segmentation, personalization strategies, and support marketing activities like A/B testing and campaign analysis throughout the customer journey. In your day to day you will: Support the Entire Customer Lifecycle : Provide technical support for marketing automation platforms (Marketo and Iterable) to facilitate marketing efforts across the entire customer journey—from lead generation and nurturing to conversion and customer retention. Collaborate with the Customer Marketing team to ensure smooth platform functionality and integration with other systems. Technical Support and Platform Management: Maintain and troubleshoot Marketo and Iterable platforms, ensuring they are effectively supporting marketing operations