.Job Number 24076551Job Category Sales & MarketingLocation The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCombining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.POSITION PURPOSE Reporting to the Director of Marketing & PR, takes responsibility for the development, delivery and execution of the annual Marketing & PR plan in line with the hotel strategic priorities.KEY RESPONSABILITIESEnsure full compliance with all Marriott International standards & programs.Coordinate with stakeholders/agencies to create appropriate content for Digital Marketing Channels.Community Management. Actively engaging with guests by responding to comments, messages, and inquiries trough Social Media Channels (FB, IG, LinkedIn, etc.). Answering any questions or concerns about property facilities/services and recognizing opportunities to up-sell any product to the guest. Specific focus on Guest Satisfaction, Online reputation management and guest engagement, trying to always improve the guest experience.Be responsible for the planning and execution of content creation of all Social Media Channels as well as the briefing to creative agencies (including copywriting, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning.Cultivate relationships with journalists, bloggers, influencers, and content creators to secure media coverageAssist in the creation of marketing collateral (With Canva, Indesign, etc.), including brochures, flyers, presentations, and other materials for internal and external communications.Support event planning and execution, including PR events or any other promotional events.Accountable for all updates and content of the Hotels/Outlets website and working collaborating with the Digital Field team to manage updates, text and photography in all segments and channels.Responsible for copywriting for Marketing Channels and Newsletters, in English and Spanish
