Job Description About Us: Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, we are a family of online travel brands including Ctrip, Skyscanner, and Qunar.
We have four Customer Service Centres located in Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
With more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, we strive to expand our global markets and aim to be the world's leading and most trusted online travel brand, delivering the perfect trip at the best price for every traveler.
This role is a sales and account management position that offers a hybrid working model with 4 days in the office and 1 day WFH, based in Sydney.
In this Role, you'll get to: Grow the portfolio of accommodation partners in your assigned market by introducing potential partners.
Develop and maintain strong relationships with partners by providing data insights and implementing strategies to increase their market share and revenue opportunities.
Perform in-market research, provide insights, and conduct performance review meetings with key stakeholders in your assigned market.
Develop a high level of engagement with assigned accounts, applying various communication methods.
Review partner productivity performance and implement actions accordingly, ensuring your portfolio of accounts is consistently optimized.
Accurately and promptly resolve partner issues.
Secure and coordinate merchandising activities for accommodation partners with special deals and seasonal promotions.
Perform other ad-hoc duties as assigned.
What you'll Need to Succeed: 3+ years of experience in sales, account management, or revenue experience within the hospitality tourism industry.
Proficiency in English language skills, both written and verbal.
Excellent presentation and communication skills, with the ability to communicate to various stakeholders at different levels.
Strong relationship builder with the ability to earn the trust of others to achieve reciprocal outcomes.
Highly organized and self-motivated, with a demonstrated ability to prioritize work and focus on achieving critical targets and deadlines with accuracy.
A self-starter that is determined, motivated, persistent, and has a strong ability to act to achieve key results for the company.
Demonstrated analytical skills with the ability to select and present insights to different stakeholders and implement action plans based on those insights.
Great work ethic and commitment to providing superior customer service to key stakeholders.
A valid driver's license and the ability to travel domestically 15-20% of your working time are required.
Only candidates with permanent work rights with no restrictions in Australia will be considered.
We offer a stage to unleash your full potential and drive global impact.
As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace.
Everyone is on a trip, whether it's a career trip or a life trip.
Here, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What's more?
Our rapid business growth globally offers abundant career opportunities at various levels and in multiple functions.
Internal transfer is encouraged, and a global job rotation program enables you to pursue a global career path and make a global impact.
We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.
We encourage flexible work arrangements.
Have fun with company-sponsored gatherings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at our website.
Have a good trip, and see you soon!
#J-18808-Ljbffr