.DESCRIPTION Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create? We are looking for a Manager of Software Engineering obsessed to deliver flawless entertainment through a wide range of FireTV devices anywhere in the world. You understand how to map complex customer journeys, establish metrics to measure success and failures across these journeys and establish resiliency best practices across device & services ecosystem. The ideal candidate is equally obsessed with delivering the best possible customer experiences and leading and building strong teams. They define software architecture, communicating effectively with engineers, partners, leaders and a broad set of stakeholders. This leader can think long-term, advocate for strong engineering excellence, and bring in their own software development best practices as well as follow best practices from the broader development community in Amazon. The ideal candidate has a passion for TV and video entertainment combined with an established track record delivering break-out consumer software experiences. Key job responsibilities As leader, lead Tech org consists of SDE's, TPMs and SDET's. Manage and develop the team, including hiring, retention, performance management, mentoring and capability/skill development. Lead E2E architecture, design, implementation, support, and evaluation of technology-focused tools and services. Provide leadership and innovation in the design and implementation of services to enable new products and services. Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners. Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues. Establish consistence project management processes, standards and guidelines in the execution of program wide security efforts. Engage enterprise wide teams as needed with focus on results. Finally, our products being a part of one of the World's largest production ecosystem requires all candidates to balance sustaining and stability issues for a 24x7 environment with new development. A day in the life If you join our team, you will get to build new products and features from the ground up. You will lead teams that define, build features and product experiences used by thousands of customers watching FireTV. We work across multiple internal teams as well as product to define what we are building and make it a reality. As the FireTV org we get to work horizontally across many exciting new device types