Manager Sampling Operations - Remote Opportunity

.Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. Join us on our journey of growth!Remote position - open to candidates anywhere in the greater United States. Midwest and East Coast preferredSummary:The Manager, Sampling Operations in our Commercial Operations organization has responsibility for managing the sample operations function within the Commercial Operations team for all Lundbeck US sampling operations- and supporting alliance partner direct-to-practitioner sample programs along with additional commercial operations. This individual works closely with key personnel including, but not limited to Sample Compliance, Sales, Marketing, Analytics and Alliance Partners to support sample operations. Responsible for sampling activities related to onboarding and offboarding field personnel, sample warehouse inventory levels, sample orders, reporting, and communications. In addition, this individual will provide support related to vendor management, contracting, applicable SOPs and budget management.Essential Functions:Close collaboration with the Associate Director Commercial Operations and the Sample Management vendor to ensure the field remains compliant with all applicable standard operating procedures (SOPS), laws and regulations that govern sample programs.Strong customer focus when working with field personnel to identify and resolve issues with Lundbeck applications (e.G., Veeva CRM, customer master etc.) as it relates to sampling activities.Ensure all new home office and field personnel have completed necessary training and are certified and eligible to receive samples or offer samples during the onboarding process.Ensure proper steps are taken in accordance with SOPS to off-board field personnel and close-out sample storage units.Partner with internal teams, alliance partners and third-party vendors on all sampling initiatives and projects. Take steps to adapt to changing needs, conditions, priorities, or opportunities.Coordinate cross-functional activities for sample allocations during sample order cycles including and monitor sample inventory levels.Provide quarterly sample program reports to the Commercial Operations Manager.Investigate and reconcile field questions related to a healthcare practitioner's sample eligibility status.Investigate and/or provide guidance on Commercial Operations and Commercial Operations initiatives