The Regional HR/Payroll Operations Manager will be responsible for the successful execution of HR and Payroll Operational processes and activities for Spain, Portugal, Italy, and France.
Responsible for setting priorities for the payroll team and ensuring that all established service levels are maintained for FMC employees.
Collaborate with business partners, Finance, and internal HR colleagues to continually improve the operations and efficiency of the department.
Create a culture of continuous improvement and operational excellence, ensuring that core HR processes are delivered efficiently, consistently, and compliantly - ensuring excellent value for money and a great employee experience.
Main Tasks:Strategic Duties: Build and maintain relationships with local business leadership and support functions to ensure collaboration between teams for maximum efficiency.Work collaboratively and in partnership with other managers and leadership teams to ensure that the transactional services are delivered in a connected way to give a seamless service to all customers.Ensure appropriate backup coverage by reacting to planned and unplanned absences.
Assist in developing, maintaining, and coordinating emergency backup and evacuation plans to minimize any critical impact on production activities.Management of Third Parties provider relationships (i.e.
banks, payroll vendor, T&A vendor).Maintain close collaboration and coordination with other Departments (Risk Prevention, Compensation, Finance, Labor Relations, etc.)
in order to ensure good service and appropriate decision making.Participation in tasks or projects related to other areas of the Human Resources Area.Identify opportunities for improvement and efficiency within the HR Administration area.General Duties:Manage staff responsible for core HR and payroll processing activities required to prepare for and execute each payroll cycle.Ensure established deadlines are met to deliver accurate and timely payrolls.Work with Payroll Leadership team to establish operational goals and objectives, providing feedback on progress.Resolve payroll issues escalated by company business partners.Identify opportunities to improve customer service for all employees.
This includes analyzing case management data, conducting periodic surveys, forming focus groups, analyzing processes, and benchmarking best practices.Maintain close interaction with key personnel in other areas of the organization.
Participate in special projects as needed, including planning for acquisition activity.Develop, document, implement, and comply with all defined internal controls.
Assist in responding to all internal and external audit reviews.Ensure that established policies and procedures are followed by the team members.Assist in defining Payroll's Standard Operating Procedures (SOPs), including documenting, implementing, and enforcing those SOPs.
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